We’re on a quest to find some friendly new faces to join our family.
Our sister company, Ting, has been making some serious waves in the mobile phone industry. Guided by the same principles as Hover, Ting provides mobile that makes sense. It offers fair pricing, honest policies and a website that’s simple to use. To top it all off, Ting promises the same stellar customer support you’ve come to know and love from Hover.
If you’ve ever accessed our customer support, you know that we’ve got the best team around. We understand that sometimes you just want to talk to a helpful human being to get things back in order. Our support reps are smart, friendly and empowered to help with any problems thrown their way.
When Ting was born, we knew that if there’s one industry that’s missing a quality customer service relationship, it’s mobile. And so, the Hover and Ting support staff all share a space, knowledge base and keenness to help.
Ting is growing and we need more hands on deck to help us keep delivering on our promise of a great customer experience.
We’re looking for a positive, strong team player to join us. You’ll be on the front lines helping customers via our no-hold support line, social media, forums and help emails. Your mission will be to solve problems and let our customers know how much we really (actually) care about them.
Interested? Find out more about this awesome position and apply to our official job posting:
Check out this video for more reasons why working at Tucows is so great (Spoiler alert: We have a rooftop BBQ):