• Max

    Wait you are using Slack, Yammer AND IRC? Or is IRC just for coffee notifications? Are you working as well or mostly chatting?

    • There are a bit more than 200 people at Tucows and we’ve been around for 20 years.

      IRC has been there since day one and some groups (mostly ops) live by it. We’re not going to FORCE people off a tool they love.

      We started using Yammer 5 years ago. Slack has largely replaced Yammer now but it still has some proponents. It’s TBD what it’s long term role is, but we’ll probably run it for a year or so at least for those who prefer that.

      And yes, there IS a downside to not having EVERYONE on the same platform, but flexibility and allow teams to choose has advantages as well.

      • I’m curious how this has changed over the past couple of months. Are Yammer and Slack still being used in tandem at your org? If not, what’s been the impact on internal communication (the nature and quality of conversation)?

        Also, if you don’t mind my asking…are you using the paid version of Slack and, if so, what sold you on it?

        • Most things are now going through Slack.

          Yammer still has fans though and there is a bit of bifurcation in communication.

          Yammer is more like Facebook, Slack like Twitter. People who like threaded discussions have a harder time in Slack it seems.

          We’re on a paid version. We were sold from the moment we started actually using it beyond tire-kicking.

          • Mak Thái

            How do you organize teams in Slack with many departments & people? All in one team with many channels or each Slack team as different division?

            And what is really different between free and paid tier? Only Integrations?

          • It’s a combination of things:

            1. All Company – everyone. Used very sparingly.

            2. Brands – our lines of business.

            3. Teams – team communications in the open so anyone can view/contribute.

            4. Topics – Things we’re interested in that we want to share with others in the company. Split between job-related and personal-interest.

          • Mak Thái

            Thnx for your helpful information :d. I’m testing with smal team which has around 15 ppl before open for eveyone in whole team (~ 60 ppl)

            Do you have any recommend to use free tier or paid tier. Our team uses Trello for task managements and most of integrations come from trello.

            It seems that 5 Integrations mean integrations from 5 different services, so if we use only trello (for now), we wont reach their limitation.

          • We’re actually not that big on the integrations (even though that’s the think Slack seems most proud of).

            We generally use it as a general communication and chat tool.

            We use Asana for project management and we seem to have a nice logical split between what gets talked about where.

            We started on Slack when it was in Alpha and got pretty far into it before the paid version came out.

            I’m guessing you can get a lot done on the Free version and only need to upgrade when you hit limits that require the paid version.

  • I have been hearing good things about Slack. At Brightpod.com we use Hipchat as our messaging tool. We tried Yammer but it didn’t work with out team – too many features.

    • Yammer is like Facebook and therefore very comfortable for people who use Facebook a lot, but Hipchat and Slack are more “IRC on Steroids” and therefore appeal to a geekier crowd.

      My guess is if you like HipChat you’ll LOVE Slack.