Notes from the Product Manager, October 2013 Edition

Posted on November 1, 2013 by

It’s been a busy October at Hover and we have some cool stuff to talk about.


First up, you may have noticed a snazzy new notification bar that shows up at the top of the page in certain situations. It’s part of our continuing efforts to provide you with more information about the status of your account, domains, and Hover services.


The new notification bar will display alerts and information that is relevant to you. For example, if you log in and we notice that your credit card has expired, we’ll let you know so you can update it before your next domain renewal. If you register a domain and it fails for some reason, we’ll give you the heads up so you can learn why and retry the registration. We’ll even let you know the status of incoming domain transfers.

Along with the notifications at the Hover website, you might also notice that we now sometimes send you a helpful email about things like failed transfers, and expired credit cards. We really try to keep the emails to a minimum at Hover – we’ll email you just once when we see your payment info is out of date, and whenever there’s a problem with a transaction.

More Domains!

We’re also continuing to add more domain extensions. As you know, Last month we rolled out support for .io and .nl domains.

This month, we happily announced that you can register .coop and .aero domains through Hover. They are both admittedly pretty specialized domains, but if you are either a co-op or have an aviation-related business or site, Hover can now help.

For our customers in the UK, we improved our support for domains by automating the transfer in process to make transferring existing domains to Hover quick and easy.

And for our Canadian customers, you’ll notice a few changes in the registration process for .ca domains done at the request of the Canadian Internet Registration Authority (CIRA). You’ll note that the CIRA Registrant Agreement is more prominently displayed before you buy your .ca domain.

As usual, I’d love your suggestions and comments. Feel free to let me know what you’d like to see added to Hover, or where you think we can improve.